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We’re upgrading our membership platform!

1 month ago

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Dan Prosser | Ti co-founder


17 April 2024

Last month it was our new, custom-built app – today, we’re upgrading our membership platform. The second of two very significant infrastructure improvements will make the user experience on The Intercooler slicker and simpler for everybody, and it will enable us to grow our subscriber base faster than ever before.

So what are we asking you to do? Later this afternoon you will be automatically logged out of the app and website. When you go to log back in, you will be asked to enter your email address. This should, of course, be the email address you have registered with us. You will receive an email right away – you can either click the link therein, or enter the unique code within the email into the app or website. And that’s it. The entire process will take seconds.

We’re upgrading our membership platform

Everybody will benefit. New subscribers and gift buyers will be able to checkout in no time at all using Google Pay or Apple Pay. Meanwhile, existing subscribers will be able to switch from a monthly to an annual subscription, or vice versa, at the touch of a button via the My Account page on the website, where they will also be able to manage all of their account information, change payment cards and more. In time we will be able to introduce clever things like a referral scheme, too, giving subscribers the chance to save on their own subscription by referring a friend.

It’s the membership platform we always wanted but have only now been able to switch across to, following the launch of our new app. As always, if we can do anything at all to help you through this process, you can email us at or fill in the contact form on the app or website. Those emails come directly to us, the core Ti team, and we aim to respond to everybody within 24 hours during weekdays.

With those two upgrades behind us we’ll be in a far stronger position, poised to take The Intercooler to the next level.